Operational support for established businesses that don’t need more on their plate.
You’ve built a successful business.
Work is coming in. Decisions matter. Momentum matters.
But too much of your time is still being absorbed by admin, follow-ups, inboxes, and systems that should be running without you.We provide thoughtful, virtual operational support that helps businesses run more smoothly behind the scenes.
We partner with established businesses, agencies and professional services businesses to take ownership of the day-to-day running of your business, the systems behind it, and the operational structure that keeps everything moving.Here’s what’s quietly slowing you down:
X Admin that never fully clears X Follow-ups that live in your head X Systems that exist, but aren’t reliable X Bottlenecks that limit growth. X Tasks that stall between people X A constant low-level operational dragUK businesses spend over a third of their working week on admin.
At your level, that’s not just inefficient — it’s expensive.
The issue isn’t capability.
It’s ownership.
When admin and operations sit “between” people, leadership ends up carrying the weight.
Let’s change that.
What if running the business felt lighter?
What if your time was spent on decisions, direction, and growth -
while the admin, operations, follow-ups, and systems were handled consistently in the background?
Not by adding more tools.
Not by pushing harder.
But by having ongoing operational support that owns the day-to-day properly.Our Services.
Support that keeps your business moving.
At The Signature VA Studio, we provide thoughtful, behind-the-scenes support for established businesses that need more structure, consistency, and breathing room.
From day-to-day executive assistance to systems, workflows, and operational support, our role is to help your business run more smoothly - so you can focus on the parts that truly need you.
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The day-to-day details matter. We provide calm, dependable support across your inbox, diary, and communications, helping you stay organised, prepared, and protected from unnecessary overwhelm.
This can include inbox and calendar management, meeting scheduling, follow-ups, travel planning, document preparation, presentations and general executive support that keeps your week flowing with more ease.
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A polished client experience is built in the details. We support the admin and coordination that sits behind your business, helping everything feel more seamless, organised, and well looked after.
This can include onboarding and offboarding, client communication, proposals, forms, contracts, invoicing support, record keeping, appointment coordination, and ongoing business administration.
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When there are lots of moving parts, it helps to have someone keeping an eye on what needs to happen, when, and by whom. We support the ongoing coordination of projects, recurring tasks, and internal operations so that nothing important slips through the cracks.
This can include project coordination, task tracking, deadline management, workflow implementation, team follow-ups, launch support, and operational support that helps the business run with more clarity and consistency.
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Strong systems make business feel lighter. We support the digital side of your operations by helping you organise, manage, and maintain the tools that keep your business connected behind the scenes.
This can include CRM setup and management, pipeline organisation, workflow creation, automation support, forms and integrations, platform setup, email marketing system support, website updates, and backend support for onboarding, launches, and delivery.
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As your business grows, clear processes become essential. We help create the structure that supports consistency, smoother delivery, and a more scalable way of working.
This can include documenting processes, creating SOPs, improving internal organisation, building repeatable workflows, supporting team handovers, and bringing more order to the way your business operates day to day.
Real Results
How we helped Eleanor, CEO of Branchworks stay organised and focused on growth.
"Working with Rochelle has been fantastic. She keeps everything organised, allowing me to manage projects efficiently.Rochelle is a valuable asset, she has truly enhanced the way I work and contributed significantly to my productivity."Why this works
Delegation isn’t a nice-to-have.
It’s a strategic move.
At a certain stage, progress doesn’t come from doing more — it comes from removing friction.
Our clients don’t come to us because they can’t do the work. They come because their time is better spent elsewhere.
How It Works
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1. Book a Discovery Call
Choose a time via Calendly for a 30–45 minute call.
You’ll answer a few questions beforehand so we can come prepared. -
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2. We Get Clarity
On the call, we’ll talk through:
- what’s currently feeling heavy
- where things are slipping or slowing you down
- what kind of support would genuinely move the needle
This isn’t a sales call, it’s a working conversation.
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3. Tailored Proposal
If we’re a good fit, you’ll receive:
- a clear recommendation on the right level of support
- a tailored proposal
- a simple contract and invoice
No pressure. No surprises.
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4. Onboarding & Setup
Once confirmed, we:
- assign your dedicated VA
- get access to systems
- set up workflows and communication
- create structure where it’s needed
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5. Kick-off
You’ll meet your VA on a kick-off call to align on priorities, pace, and expectations.
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6. Ongoing Support
From there, support runs quietly and consistently in the background, adapting as your business evolves.
Monthly Retainers
Essentials Support - 20 hours / month
From £900 / month*
For founders and small teams who need a reliable layer of support behind the scenes.
What this could look like
Managing your inbox and diary, keeping on top of admin, supporting client communication, following up on important actions, and helping the week run with more structure and less mental load.
How this time may be used
Support at this level often looks like a light but consistent presence across the month - for example, around 1 hour a working day, or a few focused support sessions across the week, depending on your needs.
Signature Support - 40 hours / month
MOST POPULAR
From £1600 per month*
For growing businesses ready for more regular support across the moving parts of the business.
What this could look like
Ongoing executive support, client and business coordination, workflow support, CRM upkeep, project tracking, and trusted day-to-day support that helps everything feel more organised and better held.
How this time may be used
Support at this level often allows for a more embedded presence across the week - for example, around 2 hours a working day, or several longer support blocks across the week where more consistent input is needed.
Executive Support - 60+ hours / month
From £2400 per month*
For established businesses that need a more substantial level of support across operations, systems, and delivery.
What this could look like
A more integrated level of support across executive assistance, team and project coordination, CRM and systems management, workflow oversight, client and business operations, and the day-to-day details that keep the business moving well.
How this time may be used
Support at this level is suited to businesses needing a stronger presence behind the scenes - for example, around 3 + hours a working day, or a more flexible spread of support across the month in line with priorities, deadlines, launches, and operational demands.
*A note on pricing
The rates shown above reflect our prices for ongoing admin and business support.
More specialist work - such as CRM setup, systems support, workflow creation, and SOP development — is scoped and priced separately, or incorporated into a bespoke retainer where appropriate.
A note on how we work
No two businesses need support in exactly the same way. Some clients need help staying on top of inboxes, diaries, and day-to-day admin. Others need a stronger hand across systems, workflows, projects, and operational structure.
Our support is designed to flex with your business, thoughtfully, practically, and without unnecessary complexity.
Why retainers work
Retained support gives you:
guaranteed, reserved time
continuity and context
flexibility without the overhead of hiring
no long-term contracts (30 days’ notice)
It’s the simplest way to access high-quality operational support without the risk or complexity of employing in-house.
Adhoc support
Available for short-term needs, overflow, or holiday cover:
£400 for a full working day (9am - 5pm with a 1-hour break for lunch)
£225 for half a day (9am - 12:30pm or 1:30pm - 5pm)
For ongoing support, our retainers provide better value, continuity, and reliability.
Why us?
Experience. Structure. Trust.
With over 12 years of EA and VA experience, The Signature VA Studio supports businesses that value structure, discretion, and efficiency.
Every VA is:
carefully vetted
reference-checked
confidentiality-bound
You’re not hiring a freelancer.
You’re partnering with a studio built for reliability.
Ready for your business to feel calmer and more focused?
FAQs
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If you’re running a successful business but still spending too much time in inboxes, admin, or operational follow-ups - you’re ready.
Most of our clients come to us when:
they’re no longer “starting out”
demand is steady or growing
and doing everything themselves is quietly holding them back
You don’t need everything figured out. That’s part of what we support you with.
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Yes.
You’ll be matched with a dedicated VA who understands your business, systems, and working style.
We also operate with internal documentation and backup support, so continuity is protected if your VA is ever unavailable.
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Once we agree to move forward:
you’ll receive a welcome email
we’ll gather access and key information
and schedule a kick-off call to walk through priorities, systems, and expectations
We keep onboarding structured, clear, and efficient, so support can start smoothly without adding more to your plate.
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In most cases, onboarding begins within 1 week of your Discovery Call.
Start dates depend on:
the level of support you choose
current availability
and how quickly access and information are provided
If timing is important, we’ll always be transparent.
Client Results
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Georgie | Founder of The Autonomy Network
“Rochelle has been an absolute god-send in all things systems, tech and administration, as well as ensuring everything is neurodiversity-friendly and clear. As an autistic/ADHD entrepreneur, I find myself overwhelmed frequently with the amount of information I’m processing.
Having Rochelle’s knowledge, expertise and enthusiasm throughout my launch journey has been invaluable. Particularly during our membership launch (The Club for Busy Minds), she went above and beyond to create the most beautiful branding, the most seamless online platform and to support me personally when my endless stream of ideas needed a bit of re-focusing and direction to achieve a successful execution.
I value her contribution to my business beyond words and would thoroughly recommend her services to anyone who’s in need of a virtual assistant.
She is cool, calm and collected, organised and thoughtful, always bringing alternative or additional ideas to bring my vision to life. I
I went through a major life change after a bereavement and Rochelle’s flexibility and willingness to move things around to accommodate my grieving process was beyond amazing. I would genuinely say that part of the reason I’ve been able to get back into my business so quickly after my loss has been down to her positivity and unrelenting belief in everything we’re creating.
I come away from every catch up call feeling inspired and ready to hit the ground running with clarity and confidence. Rochelle truly takes the time to “get” your business and to understand your style and needs as a client.
She’s authentic and excellent with communication, so I always know where we’re at in terms of time, goals, projects and more. I highly recommend her services!”
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Dr Amina | Founder of House of Rejuvenation
"I met Rochelle organically during a parent meeting for our children. She is a wonderfully warm soul who has demonstrated her expertise in her field over the past two months, supporting my business. I did not know I needed a Virtual Assistant until I expressed my frustration at having so much to juggle as a new small business. Rochelle was able to identify the issues I have that are potentially stalling the progress of my business and was able to offer solutions with her expertise having had over a decade of experience in her field. I am thrilled to have been at the right place and the right time, and can not imagine the ongoing growth of my business without her expert input and meticulous organisation, research and data gathering skills. I am sure Rochelle and her services will continue to be very invaluable to any individual, group or business that is striving for success and continued growth! Thank you Rochelle! You are amazing."
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Rachel | Founder of Rachel Rose Online
“I knew instantly Rochelle was different. It's rare to find a VA who is truly switched on, but her professionalism and attention to detail impressed me from the start.
She helped with a live event, and without her, there would have been no event.
Rochelle caught a crucial mistake I’d missed, saving me from a huge setback. Her support allowed me to focus fully on my work, and I feel incredibly lucky to have had her help.
Rochelle went beyond being just a VA—she provided emotional support and invaluable feedback. I’d work with her again in a heartbeat and plan to do so regularly. She’s an absolute gem!”
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Jo | (Former) Managing Director at Greenhouse
Jo | Managing Director at Greenhouse
Rochelle was diligent, considerate and pro-active. She could be relied upon to complete tasks on time and to a high standard. Our team enjoyed working with her, appreciating her attention to detail.
Rochelle took time to get to know me as Managing Director, understanding how to manage my diary, replying to urgent emails and filing messages. It was a huge help knowing she was responding on my behalf. Rochelle was professional and I trusted her to keep confidential matters private.
I would recommend Rochelle to a business looking for a trusted and reliable EA.
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Constanza | Founder of Bromley Webworks
Rochelle learns how to use new tools and platforms very quickly as a virtual assistant. That makes it very easy to work with her. As opposed to working with a virtual assistant who takes ages just to understand what the task is about in first place. I highly recommend working with Rochelle.
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Tracey | Leadership and wellbeing coach | Founder of Founder Mums Club
Rochelle did a marvellous job of organising my inbox, which went from chaos to calm. This hasn’t just helped my inbox sanity - but now I have my receipts organised and folders where I can find emails easily and fancy rules that automatically file emails. It was a great experience working with Rochelle who exudes calm - just what a busy, slightly frantic at times, working mum needs.
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Cath | Founder of Inclusive Leadership Coaching
“Rochelle provided great VA services to my business, including social media support and updating my website. She kept me informed of her progress and completed the tasks to a high standard. I'd recommend her service to busy leaders and entrepreneurs who want to free up time to be more strategic in their role.”
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Eleanor | CEO of Branchworks
"Working with Rochelle has been fantastic. She keeps everything organised, allowing me to manage projects efficiently.
From content creation and branding to admin tasks and planning, Rochelle handles everything with precision.
Her high-quality work consistently aligns with my vision and upholds company standards.
Communication is always clear and efficient, making collaboration easy. If you need dependable support for content and organisation.
Rochelle is a valuable asset, she has truly enhanced the way I work and contributed significantly to my productivity."
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